Remote Assistance Remote Assistance software allows us to see your screen and fix any issues with your computer as if we were sitting in front of it. The connection to your computer requires your assistance and permission to be able to gain access to your computer through a secure connection. During the Remote Assistance session you will see everything that our technician is doing on your system.
Computer Cleaning Dust — believe it or not, is one of your computer's worst enemies. The accumulation of dust particles in your computer case can shorten the life of your PC. The particles block essential airflow to the system which causes the processor and hard drive to overheat, creating irreversible damage. Bring your PC to us and we will do the dirty work.
Virus and Malware Removal The problem with today’s villainous viruses is that you probably won't even know they are in your PC until it's too late. Installing antivirus software, running a full deep scan and removing those unwanted critters that infected your machine are services we provide to prevent new ones from coming.
Software Installation Installation of software title and software updates, ensuring it is working properly.
Memory Install Speed up your old computer, or upgrade your new, by adding more memory (RAM) to accommodate your computing needs.
Data Backup Don't wait until it’s too late. Make sure you have a copy of all your important documents and files — plus photos, music and all the things you don't want to lose.
Hard Drive Install Installation and data transfer to your new drive allowing your PC more storage space. Additional services may apply.
Operating System Install Are you still running Windows XP or Vista? We will help evaluate what operating system is right for you and make sure it’s installed properly — so you'll be good to go.
Data Transfer Transfer all your data you want to keep from your old computer onto your new one. Including your background picture and favorites.
Diagnostic You haven't the foggiest idea what it is — but somewhere inside your computer, something is very wrong. We will get to the heart of the matter and root out whatever source. We'll advise you on the best course of action for you to take to get your PC back into tip-top shape.
Create A Restore CD for a New Computer So you get your new PC home, open up the box, and blinking your befuddled eyes, you ask no one in particular... "Where are the install disks?" Well, most new PCs come with the restore copy of your new system on the hard drive. That’s great unless the hard drive fails. Take the fuss out of creating a restore disk.
Wipe Your Hard Drive Clean Before you sell, donate or discard your old computer, make sure it is completely clean of all existing data and applications and prevent being a victim of identity theft. We will do a secure wipe on the hard drive and wipe the slate clean. Note: Computer will no longer contain a operation system.
New PC Setup and System Customization Now, when you purchase a new PC you no longer have to worry about plugging the wrong what-have-you into the wrong plug-thingy. We offer home visits to get your system up and running. We customize your computer to your needs.
Add a Device to an Existing Network Expand your network. Whether it’s wired or wireless, we can add your new computer to your existing network. We’ll set you up so that your file and print sharing is connected to your shared network resources.
Data Cable Run Whether you need just one cable run from one room to another or a whole office done, we’re here. Our Data Cabling Team has experience in single or multi-story home environments, small and large offices, and buildings with hundreds of drops.
Computer Checkup Just like your car, your PC needs regular maintenance to keep it running smoothly. This complicated system, capable of making millions and millions of calculations every second, needs to be tuned up from time to time to prevent potential problems. We will tweak your system with a wide range of services, including: perform full hardware and software diagnostic evaluation; update antivirus and anti-spyware software; complete full scans for viruses and spyware; install critical Windows updates; system optimization; clean computer inside and out
Wireless Network Setup A wireless network allows you to share your high-speed internet connection with every computer, smartphone or tablet in your home. Which means you can browse the web from your laptop in the backyard, print from your couch and email work from your bed. The Wireless Network Setup includes: installation of a router and configuration of router settings — Username/Password to encrypt your network; verify connections to make sure the networked computers can share and print (if applicable). After your network is installed and up and running, we will walk you through file and print sharing and discuss any network limitations that you might have.
Tutorials We provide one-on-one lessons as well as large group professional developments. Our lessons cover social media management and strategy, software overviews from beginners to advance, tips on computer usage and graphic design. Our educators are available for in person lessons in the Tri-Sate area or virtual lessons via webinars, Skype or Google Hangout. Our most popular software lessons cover: Microsoft Windows 10, Microsoft Office, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Keynote, Facebook, Instagram, Twitter, SnapChat, Live Streaming, Google Docs, Google Drive and Microsoft One Drive.
Security Camera Installation Everyone wants to feel safe. Protect your home or office with security cameras that you can check from your computer, or even smartphone. From running the wires, to installation, to upgrades and additions, we have you covered.
Graphic & Web Design Whether you need a site designed from scratch or your current one needs a little freshening up, our web designers can help achieve the look and feel you desire. In addition, our designers can help excel your business with well-rounded branding design. Services include: web design, logo design, printed advertisements, signage and presentation design.
Service Contracts Keeping your business running and your employees productive requires consistent up keep to your technology. We will work with you to create a support contract specific to your needs. We support all desktop computers, servers, storage, switches, routers, firewalls, laptops and tablets. Our monthly services can include system-wide analysis, software upgrades, back-up of critical data and monitoring of systems security.
Data Migration Server migration is a great way to lower operation costs in your company’s data center. We can create a plan for any size data migration with a smooth transition with minimal down time.
Network Architecture Network architecture provides a framework and technology foundation for the design, build, and management of your business network. Our services include: Data Migrations, Workstation Administration and Desktop Support, Server Virtualization, Hardware Upgrades, Cloud Computing Migration and System Integration.
Office Relocation & New Office Set Up Our team plans and organizes techniques to minimize costs and down time during a relocation or setting up a new office. A strategic plan is essential to ensure the transition is smooth and successful —we'll be there every step of the way.